SnapMailbox FAQs

Get the answers to the most frequently asked questions we receive.

What is a virtual mailbox?

A virtual mailbox is a digital service that securely receives and stores your mail from a remote location. If you’re a home-based business or a frequent traveler, a virtual mailbox is an excellent solution for easy mail management. You can access your mail from anywhere in the world, as long as you have an internet connection. You can also list your virtual mailbox address in the public record rather than your personal address, increasing your privacy and prestige.

With SnapMailbox, you get 24/7 access to your mail right from your smartphone, where it is stored and organized within your account. Choose from 30+ prestigious locations across the U.S. as your virtual mailbox address and gain tons of time-saving features, all at an affordable price.

SnapMailbox has offices nationwide that you can use as your virtual mailbox address. When we receive your mail, we scan the outside of each letter or package and upload it to your account. You’ll receive an email notification to view the scanned images of your mail. You can then tell us to forward the mail to you, shred it, or open it and scan the contents. All scanned mail is stored in your account for you to reference at any time.

We accept almost anything that the U.S. Postal Service accepts, meaning nothing alive or illegal. We also accept deliveries from private carriers, including UPS, FedEx, and DHL.

We won’t accept any packages that require payment on delivery or packages exceeding 75 pounds or 2 square feet in volume.

You can choose any address in our inventory to use as your virtual mailbox. We have real physical addresses available nationwide. View a complete list of our addresses here.

You can start using your address as soon as you create an account and check out. While we can start receiving your mail immediately, we can’t process it until we receive your completed Form 1583. We’ll hold onto it but won’t scan it, open it, or forward it to you until we get that form.

After creating an account, you’ll receive an email with your pre-filled Form 1583. You’ll need to sign it, get it notarized, and send it to us with photocopies of two forms of identification. We’ll begin processing your mail as soon as we receive it.

The exact address will depend on which one of our offices you select. Each one is slightly different, no P.O. Boxes will be listed. Here’s an example of what it will look like:

ACME Corporation
555 Main Street #5555
SMB 001
Springfield, Missouri 99999

If you would like an address in an unlisted city or state, we can work with a commercial mailbox service nearby. This means you’ll use our service with a non-SnapMailbox address of your choosing. You’ll have to set up mail forwarding to us for online processing into your account. In this case, your mail may be delivered as a bundle, so please notify us beforehand to avoid it being treated as a package.

We offer a variety of month-to-month and annual packages to fit your specific needs. Each package also includes a free 30-day trial. Click here to view our packages.

If you signed up for a monthly plan, you can switch to a different package at any time. We’ll adjust the price at the end of the current month. If you signed up for an annual plan, you won’t be able to change your plan until the year is up. We recommend choosing the annual plan if you are confident in which package fits your needs.

No. SnapMailbox is not authorized to serve as a registered agent. If you need a registered agent, we partner with LegalCorp Solutions, a registered agent service provider available in all 50 states. LegalCorp Solutions provides organizations of all industries and sizes an affordable and professional option to fulfill their registered agent requirements. There are no change fees, and SnapMailbox customers receive a special discount. Contact your SnapMailbox customer representative for more information.

If you file an official Change of Address form with the USPS, all of your mail will be forwarded from your old address to your new SnapMailbox address. If you would like to use your SnapMailbox address for specific recipients, you can provide the address for only the people or companies you choose.

Yes! When you register your domain, you’ll either have to pay extra for a private proxy service or provide an address for the public WHOIS record. You can use your SnapMailbox address to keep your home address confidential, and we’ll weed out any junk mail sent to domain name registrants.

We do not currently have a formal affiliate program. If you’re interested in being involved when we launch one, contact us at

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