SnapMailbox FAQs

Get the answers to the most frequently asked questions we receive.

Why should I have a virtual mailbox?

There are number of reasons customers use SnapMailbox. If you have a home-based business, you may not want your home address to be a matter of public record or have it listed as your business address. Instead, you can use one of our addresses to increase both your privacy and your prestige. Other people travel and want to know they won’t miss an important bill or letter. With SnapMailbox, you can see all of your mail from your smartphone from anywhere you can get service. SnapMailbox also helps you organize your mail with scans of all mail that can be stored electronically or easily re-directed by you straight from your account.

When we receive your non-junk mail, we scan the outside of it and upload it to your account. You will receive an email notification that a piece of mail has been scanned.  From your inbox or your secure cloud-based account, you can tell us to forward the mail to you, open it, and scan the contents or shred it. When we scan it, the mail is stored in your account.

We accept almost anything the U.S. Postal Service accepts. That means nothing alive or illegal. Also, we won’t take any packages that require payment on delivery such as C.O.D. or restricted mail.  We also have weight and size restrictions--no packages in excess of 75 pounds or more than 2 square feet in volume. We do accept deliveries from private carriers such as UPS, FedEx and DHL.

You can select whichever address we have in our inventory.  These are real physical addresses. Click here to see our list of addresses.

As soon as you check out, you can start using the address. We may receive your mail, but we cannot process it (which means scan it, open it, or forward it to you), until we receive a completed Form 1583 from you. Once you sign up, you will receive a Form 1583 that will need to be notarized and sent to us along with photocopies of two forms of identification.  As soon as we have that documentation, we can start processing the mail.


The exact address depends on which one ultimately select. We can tell you that your address will look like a professional office suite.  By way of example it will likely look something like:

ACME Corporation

555 Main Street Ste# 5555

SMB 001

Springfield, Missouri 99999


There are a couple of options, but we can tell you that there will be no P.O. Box on your business cards or letterhead and no trips to the post office to get your mail.

We may still be able to help.  We can work with many commercial mailbox services near your preferred location who can then send us the mail for online processing into your account.  Many services offer street addresses.  If you can set it up to have your mail forwarded to us, then we can process it online and into your account.  To avoid treating your forwarded mail as a package if it comes bundled, you will need to notify us if you are having your mail forwarded to us from your own commercial mailbox.

We have a number of packages with different pricing structures to fit your needs.  Click here to reason more about our various packages.

Yes.  Unless you sign up for a longer term, some of our plans are monthly and we can make whatever adjustments you want at the end of each month. You may be able to save money by signing up for one of our annual plans if you have a good handle on what package best fits your needs.

We are not authorized to serve as your registered agent for service of process. In some circumstances in some jurisdictions, we can be served as your agent, but we are not a registered agent.  We have a strategic alliance with a registered agent service provider with registered agent services in all 50 states that offer special discounts for SnapMailbox customers. Call your SnapMailbox customer service representative for more details.

Not necessarily.  You can tell select people and use your SnapMailbox address for whatever limited manner you want.  If you file an official Change of Address form with the USPS, then all of your mail will be forwarded from your old address to this new one.  To use it in a more limited manner, you simply provide your new SnapMailbox address to the people or company you want to send you mail at that address so you can limit it to just certain types of mail if you want.

Absolutely.  When you sign up for a domain name, you either have to pay extra for a private proxy service or use your personal address for the public WHOIS record.  If you use your SnapMailbox address, we will weed out the junk mail that is sent to domain name registrants and keep your home address private.

We do not have a formal program up and running yet, but if you are interested in being involved when we launch it, drop us a line at

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