Answer

No. The normal first step is an image of the outside of the item. The contents are opened and scanned only after you request that action, subject to the law, service limits, and the item’s condition.

General information

The first picture shows the outside of the item. An open-and-scan request shows the pages inside.

The paper item still exists after a scan. It stays stored until another action is taken.

Storage fees and disposal rules can apply when you do not choose an action.

Service steps to consider

Review the item picture and number before choosing an action.

Save any scan you need. Decide if you still need the paper item.

Choose forwarding, storage, or shredding before a fee or disposal date.

How SnapMailbox can help

This is a standard part of SnapMailbox's online mail management tools. Incoming items are recorded and photographed automatically, then held in your account until you choose an action, whether that's scanning the contents, forwarding the physical piece, storing it a while longer, or shredding it securely. Storage is free for a set period before daily fees apply, which gives you time to decide without feeling rushed. Questions like this one are usually answered by the specific action options shown for that item in your dashboard, and support is available if something doesn't look right. The system is designed so nothing gets handled without your input, keeping you in control even when you're not checking in every day.

Important limits

Shredding and disposal cannot be undone. A scan may not replace the paper when another person or office needs the original.